Terms & Conditions

Effective Date: January 20, 2026

Last Updated: January 20, 2026

These Terms and Conditions govern your use of Heritagetiims's website and consulting services. By accessing our website or engaging our services, you agree to be bound by these terms. Please read them carefully before proceeding.

1. Definitions

For purposes of these Terms and Conditions:

• "We," "Us," "Our," or "Heritagetiims" refers to Heritagetiims business consulting services operating in Hong Kong.
• "You" or "Client" refers to the individual or organization accessing our website or engaging our consulting services.
• "Services" refers to business consulting, advisory, and related professional services provided by Heritagetiims.
• "Website" refers to the Heritagetiims website and all associated web pages.
• "Agreement" refers to these Terms and Conditions together with any engagement letters or service agreements.

2. Acceptance of Terms

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or services.

You must be at least 18 years of age and have the legal capacity to enter into binding agreements to use our services. If you are representing an organization, you warrant that you have authority to bind that organization to these terms.

3. Service Description

Heritagetiims provides strategic business consulting services in Hong Kong, specializing in:

• • Exit Planning and Business Sale Advisory
• • Channel Strategy and Distribution Advisory
• • Insurance Industry Advisory

Services are provided subject to availability and our assessment that we can deliver meaningful value. We reserve the right to decline engagements where we determine our capabilities do not align with client needs.

Specific services, deliverables, timelines, and fees are defined in individual engagement letters which take precedence over these general terms for matters covered in such letters.

4. Engagement Process

4.1 Initial Consultation

Initial consultations are conducted to understand your situation and determine service fit. These discussions are confidential but do not create an advisory relationship until formalized through an engagement letter.

4.2 Engagement Letters

Formal consulting engagements require executed engagement letters specifying scope, deliverables, timeline, fees, and payment terms. Both parties must sign the engagement letter before work commences.

4.3 Scope Changes

Any changes to engagement scope require mutual written agreement. We will discuss implications of scope changes on timeline and fees before proceeding with modified work.

5. Fees and Payment

5.1 Fee Structure

We use fixed-fee engagements with fees specified in engagement letters. Fees are quoted in Hong Kong Dollars (HKD) and reflect the scope, complexity, and duration of the engagement.

5.2 Payment Terms

Payment terms are specified in engagement letters, typically structured around project milestones. Standard terms require 50% payment upon engagement commencement and 50% upon completion, though alternative structures may be agreed.

5.3 Late Payment

Late payments may incur interest charges at the rate of 1.5% per month or the maximum allowed by law, whichever is lower. We reserve the right to suspend services for accounts overdue beyond thirty days.

5.4 Expenses

Unless otherwise specified in engagement letters, our fixed fees include ordinary business expenses. Any extraordinary expenses requiring prior client approval are itemized separately.

6. Client Responsibilities

Successful consulting engagements require client participation and cooperation. You agree to:

• • Provide timely access to information, documents, and personnel necessary for our work
• • Respond to information requests and review drafts within reasonable timeframes
• • Designate appropriate personnel with authority to make decisions regarding the engagement
• • Provide accurate and complete information relevant to the consulting services
• • Notify us promptly of any changes that may affect our work or recommendations
• • Maintain confidentiality of our methodologies, approaches, and any proprietary tools or frameworks

7. Intellectual Property

7.1 Our Intellectual Property

All methodologies, frameworks, tools, templates, and know-how used in providing services remain our intellectual property. Clients receive a limited, non-exclusive license to use deliverables for internal business purposes related to the engagement.

7.2 Client Information

You retain ownership of all information, data, and materials provided to us. We may use anonymized or aggregated information derived from engagements to improve our services or for research purposes, provided such use does not identify you or your confidential information.

7.3 Deliverables

Upon full payment, you receive ownership of engagement-specific deliverables (reports, analyses, recommendations) created for you. However, underlying methodologies and approaches remain our property, and you may not commercialize or redistribute deliverables.

8. Confidentiality

Both parties agree to maintain confidentiality of information shared during engagements. We will not disclose your confidential information except:

• • With your prior written consent
• • To professional advisors bound by confidentiality obligations
• • When required by law, regulation, or legal process
• • To the extent information becomes public through no fault of ours

Confidentiality obligations survive engagement termination and continue for five years following engagement completion unless information becomes publicly available through no breach by either party.

9. Disclaimers and Limitations

9.1 Nature of Services

Our services provide advisory guidance based on analysis and professional judgment. We do not guarantee specific business outcomes, and actual results depend on numerous factors including implementation quality, market conditions, and management decisions.

9.2 No Professional Certifications

Unless specifically stated otherwise, our services do not constitute legal advice, accounting services, or financial planning. You should consult appropriate licensed professionals for such services.

9.3 Service Provision

Services are provided on an "as is" basis. While we use reasonable skill and care, we make no warranties regarding outcomes or that services will be uninterrupted or error-free.

9.4 Limitation of Liability

Our total liability for any claims arising from services is limited to the fees paid for the specific engagement giving rise to the claim. We are not liable for indirect, consequential, or punitive damages including loss of profits, business interruption, or loss of data.

10. Term and Termination

10.1 Engagement Term

Each engagement continues for the duration specified in the engagement letter unless terminated earlier by mutual agreement or as provided in these terms.

10.2 Termination by Client

You may terminate an engagement with thirty days written notice. Upon termination, you remain liable for fees covering work completed plus reasonable wind-down costs.

10.3 Termination by Heritagetiims

We may terminate an engagement immediately if you breach material obligations, fail to provide necessary cooperation, or if circumstances arise that prevent us from continuing with professional integrity.

10.4 Effect of Termination

Upon termination, we will deliver work completed to date, and you will pay for services rendered through the termination date. Confidentiality obligations and intellectual property provisions survive termination.

11. Dispute Resolution

11.1 Governing Law

These Terms and Conditions are governed by the laws of Hong Kong Special Administrative Region, without regard to conflict of law principles.

11.2 Jurisdiction

The courts of Hong Kong have exclusive jurisdiction over any disputes arising from these terms or our services.

11.3 Informal Resolution

Before initiating formal proceedings, parties agree to attempt good faith resolution through direct discussion. If informal resolution fails within thirty days, either party may proceed with formal dispute resolution.

12. General Provisions

12.1 Entire Agreement

These Terms and Conditions, together with any engagement letters, constitute the entire agreement between parties regarding services. They supersede all prior discussions, understandings, or agreements.

12.2 Severability

If any provision is found invalid or unenforceable, remaining provisions continue in full effect. Invalid provisions will be modified to the minimum extent necessary to make them enforceable.

12.3 Waiver

Failure to enforce any provision does not constitute waiver of that provision or our right to enforce it later. Waivers must be in writing to be effective.

12.4 Assignment

You may not assign or transfer your rights or obligations under these terms without our prior written consent. We may assign our rights to affiliated entities or successors in business.

12.5 Notices

Notices required under these terms must be in writing and sent to the addresses specified in engagement letters or, if none exists, to our business address or email on record. Notices are deemed received when delivered personally, three business days after mailing, or one business day after email transmission.

13. Changes to Terms

We may update these Terms and Conditions periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through our website or direct notification to active clients.

The "Effective Date" and "Last Updated" dates at the top of this document indicate when terms were established and most recently revised. Continued use of services after changes indicates acceptance of updated terms. Changes do not apply retroactively to existing engagements unless specifically agreed in writing.

Contact Information

For questions about these Terms and Conditions, please contact: